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Refund Policy

A legal disclaimer

Our refund policy iis simple. any customer is entitled to a refund if not completely satisfied with our service. All products come with a 10 year warranty too, from the manufacturer, for additional peace of mind.

Refund Policy - the basics

WAIVER OF ANY 14 DAYS COOLING OFF PERIOD THAT MAY APPLY UNDER THE CONSUMER
CONTRACTS (INFORMATION, CANCELLATION AND ADDITIONAL CHARGES) REGULATIONS 2013 OR
ANY OTHER STATUTORY LEGISLATION.

I/We ( ___________________________ and _____________________________ ) certify that DETAIL
INSULATE LTD has made me/us aware of The Consumer Contracts (Information, Cancellation and
Additional Charges) Regulations 2013, and any prospective 14-day cooling- off period that may apply
before they commence work on my/our property.
I/We formally waive my/our entitlement to a 14-day cooling-off period and request that Detail
Insulate LTD
By signing this waiver form, I/We acknowledge that after an installation date has been provided and
confirmed, I/We give up all rights to cancel. I/We have been informed that if I/We cancel after an
installation date has been set and agreed upon, I/We would forfeit my/our deposit. I/We have read
and understand this waiver in its entirety.

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

 

 

Payment Method Disclaimer 

These payment methods are for illustrative purposes only. Update this section to show the payment methods your website accepts based on your payment processor(s).

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